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Sustainability as the axis to transform the hotel industry: start with the front desk

Sustainability as the axis to transform the hotel industry: start with the front desk

by Luz Alvarado | Feb 16, 2022 | Hotel Management, Hotel Technology

To transform the hotel industry is key to responding to present and future challenges not only regarding guests, but also regarding the employees. Given the current challenges in terms of employability in the sector, we believe that the management of human talent in...
The importance of employee engagement in the hospitality industry

The importance of employee engagement in the hospitality industry

by Luz Alvarado | Dec 12, 2021 | Communication & Collaboration Tech, Hotel Management

Much has been said in recent months about the talent crisis in the hospitality industry. A cocktail between the economic crisis caused by Covid-19, changes in immigration in many countries and the exodus of employees to other sectors are just some of the challenges...
Do all the hotel departments speak the same language?

Do all the hotel departments speak the same language?

by Luz Alvarado | Sep 29, 2021 | Communication & Collaboration Tech, Hotel Management

I have decided to illustrate this post with a personal anecdote on communication between hotel departments, about something that happened to me in the middle of an important early booking campaign for Christmas in an urban hotel several years ago. At that time I was...
How to make remote work on hotel teams really work (Part Two)

How to make remote work on hotel teams really work (Part Two)

by Luz Alvarado | Oct 12, 2020 | Hotel Management, Remote Work

List of suggestions for the hotel team to do their work remotely (Part Two). If you missed the first part, you can read it here. This post is written for leaders in the hospitality industry who are now working remotely. What about the schedule? It is advisable, at...
How to make remote work on hotel teams really work (Part One)

How to make remote work on hotel teams really work (Part One)

by Luz Alvarado | Oct 2, 2020 | Hotel Management, Remote Work

Hello hoteliers who manage teams doing remote work. Hotel managers who, for a few months, have been looking for solutions every day to improve the employee experience in the face of the new normal. We have good news, our Definitive List of Frequently Asked Questions...
How to increase hospitality staff productivity with Hotel Collaboration Tools

How to increase hospitality staff productivity with Hotel Collaboration Tools

by Joan Sanz | Sep 11, 2020 | Hotel Management

  As the team is working remotely they are still facing the same challenges as before. Hotel Revenue Managers face many daily tasks and challenges when managing the new revenue management strategy and when communicating with sales, marketing, and operations. If...
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Recent Posts

  • Sustainability as the axis to transform the hotel industry: start with the front desk
  • 3 keys to conquer the future of work in hotels
  • The importance of employee engagement in the hospitality industry
  • Albert Perez from Hotel Gallery Barcelona talks about his experience with Chartok YOUtalks by YOUNIVERSE
  • chartok winner of the Hospitality Challenge organized by UNWTO and Sommet Education

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